Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Information We Collect

When you engage with Nevora PathX, we collect information that helps us provide you with a personalized self-development experience. This includes basic details like your name, email address, and contact information when you sign up for our mindful awareness programs.

We also gather information about how you interact with our platform – which learning modules you access, your progress through different programs, and your participation in community discussions. This data helps us understand what works best for your personal growth journey.

Automatic Data Collection:

We collect technical information like your IP address, browser type, and device information to ensure our platform works smoothly across different devices and to maintain security.

Personal identification information (name, email, phone number)
Learning preferences and progress data
Payment information for program subscriptions
Communication records and support interactions
Device and usage analytics for platform improvement

How We Use Your Information

Your information serves several important purposes in delivering our self-development programs. We use it to customize your learning experience, suggesting relevant content based on your interests and progress patterns. This personalization is what makes our mindful awareness training effective for each individual.

We also use your data to communicate with you about your programs, send you progress updates, and provide support when you need it. Sometimes we'll share insights about new learning opportunities that align with your development goals.

For our international students, we may need to process additional information to comply with educational regulations and provide proper certification for completed programs.

Processing Legal Basis: We process your data based on your consent, our legitimate business interests, and contractual obligations when you enroll in our programs.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted service providers who help us deliver our programs effectively. These might include payment processors, email service providers, and analytics tools that help us understand how to improve our platform.

When we share data with these partners, we ensure they meet strict privacy standards and only use your information for the specific services they provide to us. We have agreements in place that require them to protect your data just as carefully as we do.

International Transfers:

Some of our service providers may be located outside India. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Payment processing companies for secure transactions
Email service providers for program communications
Analytics services for platform improvement
Cloud storage providers for data security
Legal authorities when required by law

Your Privacy Rights

You have significant control over your personal information. You can access, update, or delete your data at any time through your account settings. If you want to know what information we have about you, just ask – we'll provide a complete overview within 30 days.

You can also opt out of non-essential communications while still receiving important updates about your enrolled programs. If you decide to leave our platform, you can request complete deletion of your account and associated data.

For international students, additional rights may apply based on your location's privacy laws. We respect all applicable privacy regulations and will work with you to ensure your rights are protected.

Access your personal data and download your information
Correct inaccurate or incomplete information
Delete your account and associated data
Restrict certain types of data processing
Object to data processing based on legitimate interests
Withdraw consent for specific data uses

Data Security and Retention

We take data security seriously, using industry-standard encryption and security measures to protect your information. Our systems are regularly updated and monitored for potential security threats. We limit access to your personal data to only those team members who need it to provide your services.

We keep your information only as long as necessary to provide our services and meet legal requirements. Active account data is maintained while you're using our platform, and we typically retain basic information for up to seven years after account closure for legal and business purposes.

Data Breach Protocol:

In the unlikely event of a data breach, we'll notify affected users within 72 hours and take immediate steps to secure the compromised information and prevent further unauthorized access.

Retention Periods: Active user data (ongoing), Payment records (7 years), Support communications (3 years), Marketing preferences (until withdrawal), Deleted account data (30 days backup retention).

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services. Most cookies we use are essential for the platform to function properly.

We also use analytics cookies to understand which parts of our platform are most helpful and where we can make improvements. You can control cookie settings through your browser, though disabling certain cookies might affect some platform features.

Essential cookies for platform functionality
Analytics cookies for usage insights
Preference cookies for personalized experience
Security cookies for account protection

Updates to This Policy

We occasionally update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or platform notifications before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The date of the last update is always shown at the top of this document.

Last Updated: This privacy policy was last updated on January 15, 2024. Previous versions are available upon request.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your data, we're here to help.

Contact Us:
Email: [email protected]
Phone: +91 98255 59324
Address: 8-2-594/D 2nd Floor Balmoral Building, Banjara Hills Rd Number 10, Hyderabad, Telangana 500034, India